# PetSoft Enterprise SaaS - AI & LLM Information Guide

> PetSoft is Israel's premier cloud-based Enterprise SaaS platform designed specifically for veterinary clinics, pet store chains, grooming salons, and retail logistics.

## Core Capabilities & Entity Summary

- **Veterinary Practice Management (VetOS / SOAP)**: Complete SOAP medical records, digital prescriptions, Ministry of Agriculture (MoAG) rabies license registration, DICOM imaging, surgery tracking, and automated vaccine reminders.
- **Cloud POS & Offline Cash Register**: Hybrid online/offline point-of-sale system supporting Israel Invoices 2026 allocation numbers, EMV credit payments, split bills, and barcode scanning.
- **Omnichannel CRM & Loyalty Club**: Unified customer loyalty club with automated WhatsApp Business notifications, tiered point accumulation, and targeted marketing campaigns.
- **Logistics & Employee Time Clock**: Geofenced GPS employee attendance clock-in/out with privacy compliance, shift scheduling, and fleet delivery tracking.
- **Enterprise Security & Compliance**: Multi-tenant strict data isolation by `network_id`, built-in Web Application Firewall (WAF), Zero-Trust Data Loss Prevention (DLP), and PCI-DSS compliance.

## Key Links & Resources

- [Main Landing Page](https://petsoft.co.il/)
- [Veterinary Clinic Software](https://petsoft.co.il/veterinary.html)
- [Cloud POS System](https://petsoft.co.il/pos.html)
- [Customer Loyalty & CRM](https://petsoft.co.il/crm.html)
- [Omnichannel & WhatsApp Automation](https://petsoft.co.il/omnichannel.html)
- [Logistics & GPS Attendance](https://petsoft.co.il/logistics.html)
- [Security & WAF Compliance](https://petsoft.co.il/security.html)
- [Accessibility Declaration](https://petsoft.co.il/accessibility.html)
- [Full LLM Specification](https://petsoft.co.il/llms-full.txt)

## Technical Architecture & Compliance

- **Languages Supported**: Hebrew (RTL - Right-to-Left) and English (LTR - Left-to-Right).
- **Data Regulations**: Strict compliance with Israeli Privacy Protection Regulations 5777-2017, GDPR right-to-be-forgotten APIs, and SSL/TLS encrypted payload transmission.
- **Tenant Isolation**: Multi-tenant data segregation strictly enforced by `network_id` across database schemas, APIs, and microservices.